WhatsApp + Instagram for D2C brands

WhatsApp that confirms, recovers and re-sells — on autopilot.

One inbox for WhatsApp and Instagram, an AI agent that replies 24×7 in Hindi, Hinglish and English, and automations that cut fake COD orders, bring back abandoned carts and turn one-time buyers into repeat customers.

  • Official WhatsApp Business API
  • Shopify in one click
  • Set up in a day
LS
Lumora Skin ✓
Business account
Hi Priya! 🙏 Your order #LS10482 — Vitamin C Serum (₹549, COD) is ready to ship. Please confirm 👇
✅ Confirm order💳 Pay online · save ₹50
Pay online · save ₹50
Done! 🎉 Paid ₹499. Arriving Thursday. Customers who bought this also love our Niacinamide Toner — add it for ₹299?
Yes add it 😍
Up to 30%
fewer fake COD orders with confirmation + AI calls
10–15%
of abandoned carts recovered on WhatsApp
24×7
replies in Hindi, Hinglish and English
72 hrs
free messaging for chats that start from your ads

Typical ranges for Indian D2C brands; results depend on your category and setup.

Everything a D2C brand needs on WhatsApp & Instagram

Built for Shopify brands in India — COD, RTO, Hinglish and all.

Team inbox

Every WhatsApp and Instagram chat in one place. Assign chats, internal notes, response times per person.

AI agent, 24×7

Answers product, order and delivery questions in Hindi / Hinglish / English, sends photos, and hands over to your team when needed.

COD confirmation

Confirm every COD order on WhatsApp before you ship — cancelled ones are tagged in Shopify automatically.

COD → prepaid

Offer a small discount to pay online for the same order — fewer returns, faster cash.

Cart recovery

Two smart reminders with a product photo bring back abandoned checkouts.

Cross-sell into the same order

After an order, offer matching products — customers add them to the same parcel with one tap.

Campaigns & customer groups

Loyal, one-time, COD, win-back, by product or state — with safe sending that protects your number.

Shop & pay on WhatsApp

Customers browse your catalog, add their address and pay by UPI without leaving the chat.

AI voice calls

An AI agent calls COD buyers who didn't confirm, and customers who left a cart — in Hindi or English.

Click-to-WhatsApp ads

Ads that open a chat, answered by your AI agent — with chats and sales tracked per ad.

Instagram suite

Comment-to-DM, AI DMs, story-mention replies, post & reel scheduling with AI captions, creator tracking.

Sales from every feature

Messages, replies, orders and revenue per automation and campaign — so you know what WhatsApp earns.

See exactly what WhatsApp earns you

Messages sent, read, replied — and the orders and revenue each automation and campaign brought in.

🔒 app.chatfibre.com
WhatsApp revenue · last 30 days
Total revenue influenced by chatfibre
₹9,84,600
₹4,12,300
COD confirmed
₹2,46,800
Carts recovered
₹1,58,200
Cross-sell
₹1,67,300
Campaigns
Orders confirmed
94%
↗ COD
Cart recovery
32%
↗ 2 reminders
COD → prepaid
27%
↗ switched
Delivered
97%
↗ smart marketing

Live in a day

STEP 1

Connect your number

One-click WhatsApp signup with Meta — or move your existing number from another provider.

STEP 2

Connect Shopify

Orders, customers and products sync automatically. Templates come ready-made.

STEP 3

Train your AI agent

Answer a few questions — or let it read your website — and switch on the automations you want.

STEP 4

Watch the results

Fewer fake orders, recovered carts and repeat sales, tracked feature by feature.

More for D2C, for less

chatfibreTypical WhatsApp tools
Monthly priceFrom ₹1,999Often ₹15,000–30,000
AI agent in Hindi / HinglishIncludedExtra or not available
COD → prepaid on the same orderIncludedRare
Cross-sell into the same orderIncludedRare
Shop & pay by UPI in WhatsAppGrowth packHigher plans
Instagram comment-to-DM & schedulingIncludedSeparate tool

Simple pricing

Per month, plus 18% GST. 14 days free to start. WhatsApp message charges are billed by Meta directly, at cost.

Starter
Get on WhatsApp
₹1,999/month + GST
  • Team inbox for all chats
  • Order updates: confirmed, shipped, out for delivery, delivered
  • COD confirmation (cuts fake orders)
  • Campaigns with customer groups & safe sending
  • Website button, popup & parcel QR for opt-ins
  • Templates with product photos
Start with Starter
Most popular
Growth
₹4,999/month + GST
  • Everything in Starter
  • Shop & pay by UPI inside WhatsApp
  • AI agent 24×7 — Hindi, Hinglish, English (1,000 chats/month)
  • Abandoned cart recovery (2 reminders)
  • COD → prepaid with discount
  • Cross-sell added to the same order
  • Reorder reminders
  • Sales report for every feature
Start with Growth
Pro
For high volume
₹9,999/month + GST
  • Everything in Growth
  • AI agent 5,000 chats/month
  • AI voice calls for COD & carts (coming soon)
  • Multiple WhatsApp numbers
  • Priority support & setup help
Start with Pro

Questions, answered

Is this the official WhatsApp Business API?+

Yes. Your number is connected directly to Meta's WhatsApp Cloud API — no grey-market tools, no risk of bans from unofficial software.

Can I keep my current WhatsApp number?+

Yes. You can move your number from your current provider; we guide you step by step. It keeps its name, quality and sending limit.

Who pays for WhatsApp messages?+

Meta charges per message (marketing about ₹0.86, order updates about ₹0.13) directly to your card in WhatsApp Manager — at cost, no markup from us. Messages to people who start a chat from your ads are free for 72 hours.

Does the AI agent reply on its own?+

Only if you switch it on. It answers from your products and policies, never promises what you haven't approved, and hands the chat to your team when needed.

Will bulk messages get my number blocked?+

We send only to people who agreed, in small test batches first, at sensible hours, within your daily limit — and pause automatically if Meta lowers your quality rating.

Is there a free trial?+

Yes. Every plan is free for 14 days after your account is approved — no card needed to start. Pay in Settings → Billing when you're ready.

Turn WhatsApp into your best sales channel

See it on your own store in a free 20-minute demo.